Communications

Civil protection path

How you talk to volunteers, and how volunteers talk to each other.

Announcements

An announcement reaches whoever you decide — everyone, one team, the on-call volunteers of a shift — and arrives across several channels at once: the bell inside the app, a push notification on the phone, email, SMS if you have a bundle active.

Sends can be scheduled, and staggered: if you're sending a reminder to three hundred people, firing it all at once helps nobody.

Chat

Conversations are direct or group, arrive in real time and carry voice notes and attachments. The voice note isn't a gimmick: for a volunteer on duty, phone in hand and gloves on, dictating is faster than typing.

You can also lift the receiver from a conversation: the video call opens for all the participants, and whoever wasn't at their screen finds it written in the chat that a call was started, with the link. A missed call leaves a trace.

Newsletter

This is for talking to people outside: supporters, residents, anyone who signed up at a stand. Every email carries a signed unsubscribe link — without one, a newsletter is spam — and the frame takes your association's colours.

What we do NOT do

Let's be plain. There is no WhatsApp: we have no official channel with Meta, and we're not going to tell you otherwise. Push notifications and SMS cover the same need through channels we control.

And none of these tools is a certified alerting system: they are the association's working tools, and they do not replace the institutional chain.

Where to start

Send a test announcement to yourself from a real shift: in thirty seconds you'll know what volunteers see and on which channels.